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Terms and Conditions

Terms and Conditions

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Fishlips3" or "site"). Your use and/or  placement of any order indicate your acceptance of these Conditions.

Credit Cards

 

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order..


 

Privacy

 

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.


 

Returns

All returns must be submitted within 10 days of purchase. Please return the items along with the invoice. All merchandise must be in the same condition that it was received in. There will be a 15% restocking fee for all returned items unless you are making an exchange. Shipping charges are not refundable.
                         
Damaged or missing product claims must be made within 24 hours of receipt. 

  The following items may only be returned if unused and in original, packaging:    
       Tools
       Findings

      We do not accept returns of:

      Closeout items
      Discontinued charms
      Books and magazines 
      Portions of bead mixes

      Partially used wire spools
      Used tools
      Harmonicas

      Address for returns:       

       Fishlips3 Beads & Blues
        Att: Returns
       104 5th Street
        West Des Moines Iowa 50265  


Shipping Policy
Shipping Time -- Most orders received before 4:00PM will ship the next business day, provided the product ordered is in stock. Most orders received after 4:00 PM will ship in 1 business day.  Most items are shipped USPS. Some chemicals must be shipped UPS ground. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

 

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

 

 

 

Taxes/span>

 

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Iowa (unless you are a qualified TAX EXEMPT customer). For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

 


 

Typographical Errors

 

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price